Complete Care

Extended Warranty

Simple and Stress Free!

No legal jargon, just the important details

  • Complete Care Extended Warranty included all benefits of our standard 2 year manufacturing defect warranty plus coverage for lens scratches, accidental break, loss, and theft.

  • The length of warranty is unlimited as long as monthly payments are maintained or until the benefactor provides notice of cancelation. Notice can be sent to contact.greatglasses@gmail.com or in person at any Great Glasses location

  • Complete Care Extended Warranty is billed monthly at $9 per month.

  • There is zero ($0) dollar deductible on all eligible claims excluding loss. Loss replacement has a deductible of $70 per pair.

  • All lens replacements will be replaced with the same lenses as originally provided, inclusive of type of lens and prescription. Lens replacement coverage does not include changes to prescription.

  • All frame replacement will be replaced with the same frames as originally provided. In the event a frame is discontinued or unobtainable by Great Glasses, Great Glasses or an agent of may allow the benefactor to select a new frame for replacement. Frame selection will first be limited to frames which will fit the existing lenses (original model in a different colour, or other similarly shaped frames etc.) If new lenses are therefore required, no addition charged will be borne by the benefactor.

  • In the event of break or damage to a frame an attempt to repair the frame will be made prior to replacement. In the event of a spring-loaded hinge breaking beyond repair Great Glasses is authorized to replace the temple with a new one which fits, but may not perfectly match the original.

  • Claims of theft will be warrantied with a $0 deductible. All claims of theft must be supported with either a verifiable police file number or verifiable insurance claim identifier.

  • Claims of loss which cannot be verified under the Theft policy will be warrantied with a $70 deductible per pair.

  • You may make as many claims as required as long as your warranty is in good standing. Claims requiring replacement of frames and/or lenses are limited to one (1) occurrence every twelve (12) months. Additional claims will be subject to a $35 deductible for each set of lenses, and a $35 deducible for each frame within the claim.